FAQ

On a global mission to redefine banking with a focus on community and empowerment.

  • Why can’t Meed solve my customer service issues?

    In order to protect your privacy and account security, only the Meed Member Bank with which you opened your account has access to your personal and account information. All of your private personal information is controlled and stored at the Member Bank. As a result, only the Member Bank can answer specific questions about your account. We have worked really hard with our Member Banks and your privacy and security is very important to us.  

  • When will Meed be available in my country?

    Meed is working to expand as quickly as possible. Follow Meed on Facebook and Twitter to be amongst the first to know when we launch in new markets.

  • Is Meed a pyramid scheme/multi-level marketing company?

    Absolutely not. First and foremost, Meed’s goal is to connect people with access to Member Banks that offer innovative banking solutions designed for today’s world. SocialBoost™ is designed to create a potential for revenue, based on an interest-sharing model within the Meed Network of Member Banks. This revenue stream is based on creating a global community, should you choose to refer other Meed users. Unlike multi-level marketing initiatives, your network is only comprised of Meed Users you refer directly. It does not employ multi levels of invitees.

  • What are the services Meed Member Banks offer?

    Meed Member Banks offer a Checking Account (paperless checking account), an interest-bearing Security Savings Account, Peer-to-peer (P2P) domestic & international transfers between all Meed users, a secured line of credit, and SocialBoost™. Please refer to the terms and conditions issued by your Meed Member Bank for more information on each of these services.

  • Can I have a joint account?

    Unfortunately, not at this time. If you would like to establish a separate account for a spouse or family member, please refer them using your email address so they can open their own Meed Member Bank account with a Member Bank.

  • What kind of card is the Meed Member Bank card?

    The Meed Member Bank card is a debit card issued by a Member Bank that can be used anywhere the bank’s network permits and is accepted.

  • What is Meed?

    Meed is a financial technology company that provides access to a global network of Member Banks. Through the Meed Mobile Application you can access your Member Bank account for the services indicated.

  • What is GlobeOne™?

    GlobeOne™ is a worldwide membership organization, committed to improving people’s financial health by providing access to products that support inclusion and financial mobility.

  • Do I have to join GlobeOne™ before applying to Meed?

    Yes. You are required to have a GlobeOne™ Member ID in order to signup for Meed and any other member services that GlobeOne™ offers in the future.

  • Why do Meed’s Member Banks charge a monthly fee?

    The monthly fee that Member Banks charge is essential to cover the standard bank operating costs of providing the services within the bank package of products.

  • Is there an overdraft fee?

    Our users don’t like overdraft fees, and neither do we, so our Member Banks have eliminated them for Meed users!

  • How do I pay my monthly Subscription fee?

    The monthly subscription fee is automatically deducted from your Checking Account on a monthly basis. If there are insufficient funds in your DDA, the fee will then be deducted from your line of credit.

  • What are the fees for a Meed Member Bank account?

    Meed Member Banks are transparent about all costs associated with your account. The only fees associated with your Meed Member Bank account include:
    • A monthly Subscription fee of $9.95.
    • A 2% foreign exchange fee (only for international P2P transfers).
    • A minimum charge (varies by bank) to cover mailing costs, should you elect to receive paper statements by mail.
    • If you lose your debit card, there is a charge for a replacement (varies by bank).
    • ATM withdrawals are free when accessing your account from one of your Member Bank’s ATM machines. Your first two monthly ATM withdrawals are free if you are using an ATM outside of those owned by your Member Bank. Additional withdrawals, transfers and balance inquiries from ATMs at non Meed Member Banks may be assessed a fee. You may also be charged a fee by the ATM operator or any network used.

  • Why did my application get denied?

    The decision to provide a Member Bank account rests with the Member Banks themselves. Only the Member Bank reviewing your application can provide information as to why an application may have been approved or denied.

  • What is the verification process for a Meed User ID?

    Once you have registered for a Meed ID, you will receive an email from the Member Bank with a verification code. This code is used to verify that you are the person applying for a Meed account. You cannot continue your Meed application unless you verify your identity.

  • What are the features of a Meed Account?

    A Meed Account includes a paperless Checking Account, an interest bearing Security Savings Account, Peer-to-peer (P2P) domestic and international transfers between all Meed users, a co-branded debit card, and SocialBoost. In addition to these services, you can also view account balances and find Member Bank ATM locations.

  • How long does it take to receive my card?

    Cards are sent from the Member Bank and are typically received within a week of opening your account.

  • How long does it take to process my application?

    Applications are processed as soon as possible once received; however, the review timeframe varies by bank.

  • Can I save an application and complete it later?

    Absolutely. During the application process your entries will be saved as you go so you can resume the application at a later date. It’s an easy process to complete so don’t worry.

  • Do I need to have a smartphone to use Meed?

    Your Member Bank account and services are accessible either through your smartphone or Meed.net. You’ll get a lot more out of your Meed Member Bank account through our mobile application. The app is required for photo check deposits. Although it is possible to access all Bank features through Meed.net, Meed’s Mobile Application is designed primarily for smartphone use and offers Meed Users superior access to bank services wherever there is service.

  • What are the requirements to apply?

    If Meed has engaged with Member Banks in your country, you must be 18 years old or older, have a valid government issued ID, and a permanent address.

  • Can I open a Meed account if I have bad credit or no credit history?

    Meed’s Member Banks make every effort to provide accounts as acceptable by law. While there is never a guarantee of an account approval, every effort is made to accommodate applications wherever possible, and in compliance with law.

  • How will I know if I have been approved for a Meed account?

    Member Bank which is providing Meed Financial Services will confirm your application status through the email address you provided during the application process.

  • Do I have to pay taxes on my SocialBoost™ earnings?

    While tax laws differ locally, SocialBoost™ earnings are likely subject to taxation. Please check with your Member Bank or local tax outlets for more information.

  • How many people can I invite to Meed?

    There is no limit to the number of people you can invite to Meed. You increase your potential for SocialBoost™ earnings, as well as the entire Meed community’s potential for SocialBoost™ earnings by referring as many people as possible.

  • Can I switch my Meed invite/referral to someone else?

    Not at this time. Once you list a current Meed user as your referral, they maintain that status for the duration of your Meed Member account.

  • Can I invite Meed users from other territories into my SocialBoost™ network?

    Yes, your Meed network is not limited by the country you live in. You may invite people from other territories to join Meed as long as Meed is offered in each respective country.

  • Am I obligated to refer new Meed users?

    No, you are not obligated to refer prospective users to Meed. However, if you would like to participate in SocialBoost™, you need to refer at least 1 user, who opens an account with a Meed Member Bank. Meed users who refer other users have a greater opportunity for SocialBoost™ earnings potential.

  • Why is my SocialBoost™ income low?

    SocialBoost™ income is correlated to the number of users you’ve invited whom have opened an account with a Meed Member Bank and accumulated interest charges on their Line of Credit, and the size of the global community. The more Users you invite who utilize their Meed Member Bank Line of Credit, the greater potential for your Personal Community income and your distribution from the Global Community. Your SocialBoost™ income can grow as your Personal Community and the global community grow and as Meed expands its network. Help the community grow, and watch your income grow.

  • Why is my SocialBoost™ income inconsistent?

    SocialBoost™ income is determined by the borrowing activity in the Meed network. As a result, income will vary each month.

  • Why am I not receiving my invited Users’ SocialBoost™ distribution?

    SocialBoost™ is available to active users with an open account. If your account is not open, you will not be eligible to receive SocialBoost™ distributions. If you feel you are not receiving the appropriate distribution, refer to the SocialBoost™ graphs located on the mobile application and verify your number of invited Users. Remember, your invited users must have incurred interest charges on their Line of Credit in the prior month and identified you as their referring user in order for you to receive a Personal Community SocialBoost™ distribution for that month.

  • When do I receive my SocialBoost™ distributions?

    You will receive your SocialBoost™ distributions on a monthly basis, within two weeks of your statement.

  • How can I calculate my SocialBoost™ income?

    The best way to learn about your SocialBoost™ income is to refer to the SocialBoost™ graphs located on the mobile application. There you can see the historical income you have received for SocialBoost™ as well as your total number of invited users, your historical savings and the Personal and Global distribution totals. In order to respect the privacy of our users, your Member Bank and Meed will not disclose any specific credit information or account balances of your invited users.

  • How can I find my monthly statement?

    Your monthly statement is available in the mobile application by selecting the ‘More’ option along bottom of the screen, and then clicking on ‘Account Information > Statements.’

  • Where is my Meed Member Bank Debit Card accepted?

    Your Meed Debit Card card is accepted wherever most major credit cards are traditionally accepted.

  • What is my routing number?

    Your bank account routing number can be found in the mobile application under ‘More > Account Information > Account Detail’ or online at Meed.net.

  • What is my current balance?

    Your current balance is the amount of money in your account at the beginning of a business day. This amount does not include any pending deposits or withdrawals.

  • What is my available balance?

    Your available balance is the amount of the funds you have for immediate use. It represents your current balance minus any pending debit card purchases, checks or other debits from your account. The available balance also takes into account any pending deposits.

  • How do I locate my account number?

    Your Member Bank account number can be found in the mobile application under ‘More > Account Information > Account Information,’ online at Meed.net.

  • What happens if I close my Meed Member Bank account before age 59?

    You may close your Meed Package account before age 59 without any financial penalties, but you will lose all your Meed SocialBoost user referrals. You may re-apply in a year for Meed, but you will start over with zero SocialBoost™ referrals.

  • What are pending transactions?

    Pending transactions are transactions that have not yet been fully processed for payment or deposited to your account. Contact your Meed Member Bank for questions regarding pending transactions. Like that coffee you just bought at the cafe, it’s pending but hasn’t cleared your account yet.  

  • What are alerts?

    The Meed Mobile Application allows you to personalize alerts which keep you updated on the status of your account, track your spending and monitor against fraud. Enable alerts on the mobile application via ‘More > Alerts’ or online at Meed.net.

  • How much interest do I earn on my Security Savings Account and Checking Account?

    Each member bank determines the interest rates for Checking and Security Savings Accounts. Please check with your bank for more information.

  • About

    • Why can’t Meed solve my customer service issues?

      In order to protect your privacy and account security, only the Meed Member Bank with which you opened your account has access to your personal and account information. All of your private personal information is controlled and stored at the Member Bank. As a result, only the Member Bank can answer specific questions about your account. We have worked really hard with our Member Banks and your privacy and security is very important to us.  

    • When will Meed be available in my country?

      Meed is working to expand as quickly as possible. Follow Meed on Facebook and Twitter to be amongst the first to know when we launch in new markets.

    • Is Meed a pyramid scheme/multi-level marketing company?

      Absolutely not. First and foremost, Meed’s goal is to connect people with access to Member Banks that offer innovative banking solutions designed for today’s world. SocialBoost™ is designed to create a potential for revenue, based on an interest-sharing model within the Meed Network of Member Banks. This revenue stream is based on creating a global community, should you choose to refer other Meed users. Unlike multi-level marketing initiatives, your network is only comprised of Meed Users you refer directly. It does not employ multi levels of invitees.

    • What are the services Meed Member Banks offer?

      Meed Member Banks offer a Checking Account (paperless checking account), an interest-bearing Security Savings Account, Peer-to-peer (P2P) domestic & international transfers between all Meed users, a secured line of credit, and SocialBoost™. Please refer to the terms and conditions issued by your Meed Member Bank for more information on each of these services.

    • Can I have a joint account?

      Unfortunately, not at this time. If you would like to establish a separate account for a spouse or family member, please refer them using your email address so they can open their own Meed Member Bank account with a Member Bank.

    • What kind of card is the Meed Member Bank card?

      The Meed Member Bank card is a debit card issued by a Member Bank that can be used anywhere the bank’s network permits and is accepted.

    • What is Meed?

      Meed is a financial technology company that provides access to a global network of Member Banks. Through the Meed Mobile Application you can access your Member Bank account for the services indicated.

    • What is GlobeOne™?

      GlobeOne™ is a worldwide membership organization, committed to improving people’s financial health by providing access to products that support inclusion and financial mobility.

    • Do I have to join GlobeOne™ before applying to Meed?

      Yes. You are required to have a GlobeOne™ Member ID in order to signup for Meed and any other member services that GlobeOne™ offers in the future.

  • Fees/Charges

    • Why do Meed’s Member Banks charge a monthly fee?

      The monthly fee that Member Banks charge is essential to cover the standard bank operating costs of providing the services within the bank package of products.

    • Is there an overdraft fee?

      Our users don’t like overdraft fees, and neither do we, so our Member Banks have eliminated them for Meed users!

    • How do I pay my monthly Subscription fee?

      The monthly subscription fee is automatically deducted from your Checking Account on a monthly basis. If there are insufficient funds in your DDA, the fee will then be deducted from your line of credit.

    • What are the fees for a Meed Member Bank account?

      Meed Member Banks are transparent about all costs associated with your account. The only fees associated with your Meed Member Bank account include:
      • A monthly Subscription fee of $9.95.
      • A 2% foreign exchange fee (only for international P2P transfers).
      • A minimum charge (varies by bank) to cover mailing costs, should you elect to receive paper statements by mail.
      • If you lose your debit card, there is a charge for a replacement (varies by bank).
      • ATM withdrawals are free when accessing your account from one of your Member Bank’s ATM machines. Your first two monthly ATM withdrawals are free if you are using an ATM outside of those owned by your Member Bank. Additional withdrawals, transfers and balance inquiries from ATMs at non Meed Member Banks may be assessed a fee. You may also be charged a fee by the ATM operator or any network used.

  • Joining Meed

    • Why did my application get denied?

      The decision to provide a Member Bank account rests with the Member Banks themselves. Only the Member Bank reviewing your application can provide information as to why an application may have been approved or denied.

    • What is the verification process for a Meed User ID?

      Once you have registered for a Meed ID, you will receive an email from the Member Bank with a verification code. This code is used to verify that you are the person applying for a Meed account. You cannot continue your Meed application unless you verify your identity.

    • What are the features of a Meed Account?

      A Meed Account includes a paperless Checking Account, an interest bearing Security Savings Account, Peer-to-peer (P2P) domestic and international transfers between all Meed users, a co-branded debit card, and SocialBoost. In addition to these services, you can also view account balances and find Member Bank ATM locations.

    • How long does it take to receive my card?

      Cards are sent from the Member Bank and are typically received within a week of opening your account.

    • How long does it take to process my application?

      Applications are processed as soon as possible once received; however, the review timeframe varies by bank.

    • Can I save an application and complete it later?

      Absolutely. During the application process your entries will be saved as you go so you can resume the application at a later date. It’s an easy process to complete so don’t worry.

    • Do I need to have a smartphone to use Meed?

      Your Member Bank account and services are accessible either through your smartphone or Meed.net. You’ll get a lot more out of your Meed Member Bank account through our mobile application. The app is required for photo check deposits. Although it is possible to access all Bank features through Meed.net, Meed’s Mobile Application is designed primarily for smartphone use and offers Meed Users superior access to bank services wherever there is service.

    • What are the requirements to apply?

      If Meed has engaged with Member Banks in your country, you must be 18 years old or older, have a valid government issued ID, and a permanent address.

    • Can I open a Meed account if I have bad credit or no credit history?

      Meed’s Member Banks make every effort to provide accounts as acceptable by law. While there is never a guarantee of an account approval, every effort is made to accommodate applications wherever possible, and in compliance with law.

    • How will I know if I have been approved for a Meed account?

      Member Bank which is providing Meed Financial Services will confirm your application status through the email address you provided during the application process.

  • Mobile Application

  • Products/Services

  • Security/Privacy

  • SocialBoost™

    • Do I have to pay taxes on my SocialBoost™ earnings?

      While tax laws differ locally, SocialBoost™ earnings are likely subject to taxation. Please check with your Member Bank or local tax outlets for more information.

    • How many people can I invite to Meed?

      There is no limit to the number of people you can invite to Meed. You increase your potential for SocialBoost™ earnings, as well as the entire Meed community’s potential for SocialBoost™ earnings by referring as many people as possible.

    • Can I switch my Meed invite/referral to someone else?

      Not at this time. Once you list a current Meed user as your referral, they maintain that status for the duration of your Meed Member account.

    • Can I invite Meed users from other territories into my SocialBoost™ network?

      Yes, your Meed network is not limited by the country you live in. You may invite people from other territories to join Meed as long as Meed is offered in each respective country.

    • Am I obligated to refer new Meed users?

      No, you are not obligated to refer prospective users to Meed. However, if you would like to participate in SocialBoost™, you need to refer at least 1 user, who opens an account with a Meed Member Bank. Meed users who refer other users have a greater opportunity for SocialBoost™ earnings potential.

    • Why is my SocialBoost™ income low?

      SocialBoost™ income is correlated to the number of users you’ve invited whom have opened an account with a Meed Member Bank and accumulated interest charges on their Line of Credit, and the size of the global community. The more Users you invite who utilize their Meed Member Bank Line of Credit, the greater potential for your Personal Community income and your distribution from the Global Community. Your SocialBoost™ income can grow as your Personal Community and the global community grow and as Meed expands its network. Help the community grow, and watch your income grow.

    • Why is my SocialBoost™ income inconsistent?

      SocialBoost™ income is determined by the borrowing activity in the Meed network. As a result, income will vary each month.

    • Why am I not receiving my invited Users’ SocialBoost™ distribution?

      SocialBoost™ is available to active users with an open account. If your account is not open, you will not be eligible to receive SocialBoost™ distributions. If you feel you are not receiving the appropriate distribution, refer to the SocialBoost™ graphs located on the mobile application and verify your number of invited Users. Remember, your invited users must have incurred interest charges on their Line of Credit in the prior month and identified you as their referring user in order for you to receive a Personal Community SocialBoost™ distribution for that month.

    • When do I receive my SocialBoost™ distributions?

      You will receive your SocialBoost™ distributions on a monthly basis, within two weeks of your statement.

    • How can I calculate my SocialBoost™ income?

      The best way to learn about your SocialBoost™ income is to refer to the SocialBoost™ graphs located on the mobile application. There you can see the historical income you have received for SocialBoost™ as well as your total number of invited users, your historical savings and the Personal and Global distribution totals. In order to respect the privacy of our users, your Member Bank and Meed will not disclose any specific credit information or account balances of your invited users.

  • Your Account

    • How can I find my monthly statement?

      Your monthly statement is available in the mobile application by selecting the ‘More’ option along bottom of the screen, and then clicking on ‘Account Information > Statements.’

    • Where is my Meed Member Bank Debit Card accepted?

      Your Meed Debit Card card is accepted wherever most major credit cards are traditionally accepted.

    • What is my routing number?

      Your bank account routing number can be found in the mobile application under ‘More > Account Information > Account Detail’ or online at Meed.net.

    • What is my current balance?

      Your current balance is the amount of money in your account at the beginning of a business day. This amount does not include any pending deposits or withdrawals.

    • What is my available balance?

      Your available balance is the amount of the funds you have for immediate use. It represents your current balance minus any pending debit card purchases, checks or other debits from your account. The available balance also takes into account any pending deposits.

    • How do I locate my account number?

      Your Member Bank account number can be found in the mobile application under ‘More > Account Information > Account Information,’ online at Meed.net.

    • What happens if I close my Meed Member Bank account before age 59?

      You may close your Meed Package account before age 59 without any financial penalties, but you will lose all your Meed SocialBoost user referrals. You may re-apply in a year for Meed, but you will start over with zero SocialBoost™ referrals.

    • What are pending transactions?

      Pending transactions are transactions that have not yet been fully processed for payment or deposited to your account. Contact your Meed Member Bank for questions regarding pending transactions. Like that coffee you just bought at the cafe, it’s pending but hasn’t cleared your account yet.  

    • What are alerts?

      The Meed Mobile Application allows you to personalize alerts which keep you updated on the status of your account, track your spending and monitor against fraud. Enable alerts on the mobile application via ‘More > Alerts’ or online at Meed.net.

    • How much interest do I earn on my Security Savings Account and Checking Account?

      Each member bank determines the interest rates for Checking and Security Savings Accounts. Please check with your bank for more information.